Heat Pump Repair & Replacement Baltimore

TRUSTED AND INDUSTRY CERTIFIED
SINCE 2004

​Places that experience dynamic climatic patterns tend to pose a challenge when it comes to maintaining comfortable temperatures in homes. Unfortunately, countries located further south or north of the equator experience this on a regular basis and this is why investing in a heat pump can be an excellent idea.
As opposed to a furnace or an AC, heat pumps give homeowners the benefits of both in one unit. If the temperatures drop down low especially as is the case in winter, your heat pump will serve as a furnace. On the other hand, when the temperatures rise as is the case in summer, your heat pump will convert into an AC and cool your indoor atmosphere. 

​Heat Pump Replacement

​Just like any major investment, the talking point when replacing your heat pump centers on the value the other unit will deliver so that you can have a great return from your investment. Since heat pumps use the heat transfer mechanism to heat or cool your home, their efficiency level is very high compared to the other systems and units.
If you want to replace your heat pump, our technicians will help you in assessing your heating and cooling needs so that they can recommend the best system for your home. There are dangers in getting an oversized or undersized system and this is why you need to contact our professionals before you make that decision to replace your existing HVAC unit.
We have working partnerships with most heat pump manufacturers and this places us at a very good position to direct you on the brand and type of heat pump that can appropriately meet your needs. We also carry warranties on behalf of manufacturers and this can be of immense benefit to you knowing that your locally owned and operated HVAC company can help you out in case your heat pump develops problems or doesn’t work as expected. 

​Is It Time to Repair or Replace?

​Homeowners often grapple with the decision on whether to repair their heat pumps or replace them altogether. This is not an easy decision especially bearing in mind the fact that heat pumps cost thousands of dollars. Nevertheless, when the time to repair or replace comes, a decision must be taken.
Below are some of the factors you should look at when making the decision to repair or replace your heat pump. 

The Age of the Heat Pump 

​The age of the heat pump plays a crucial role in the decision to have it repaired or replaced. The 5,000 rule is one of the commonly used formulas in arriving at a decision on this. In this rule, you are to multiply the age of your heat pump by the repair cost. If this exceeds $5,000, then the best decision is to replace the unit. Otherwise, you can go ahead and have it repaired.  

Energy Efficiency

​If your current unit is more than 10 years, Energy Star recommends that you upgrade it to a unit that is energy efficient. This will make you enjoy the benefits of advanced technology which is fitted into newer heat pumps. 

The R22 Factor

​The R22 refrigerant is gradually being phased out and this means in the years to come, most units will be rendered useless as no refrigerant will be available to run them. Making your decision early to switch to newer heat pump models, which use the R-410A, can mean significant savings due to efficiency as well as less hassle when it comes to accessing the refrigerant. 

​What We Look For When Servicing Your Heat Pump

​If your existing heat pump is still serving you well and has a number of years to the end of its lifespan, there is no need to replace it. However, to keep it functioning efficiently, you need to have it repaired and maintained regularly.
Whenever you hear your heat pump giving out strange sounds or smell unusual odors, time may be ripe for a check. If you have not as yet subscribed to our service contract, it means directly contacting us so that we can schedule your job. 

​When our technicians arrive on site, they quickly run through their checklist to find out the cause of the problem. Among the things they look at are:

• Thermostat settings
• Loose and faulty electrical connections
• Lubrication of the moving parts of your heat pump
• Inspection of the condensate drain
• Cleaning of the condenser and evaporator coils
• Inspection of the refrigerant level and adjusting where necessary
• Inspection, cleaning or changing of air filters 

​What Makes Our Service Standout

​In the areas we operate, there are a number of things that set us apart from competition. We are dedicated to giving high quality heat pump repair and replacement services to our esteemed clients. Among the reasons our customers keep on coming back and bringing others along with them include:

Fast and Flexible Service

​We make over 90% of all heating repair service calls the same day. This is because heat pump repairs and maintenance need not be delayed because doing so could expose a family somewhere to extreme weather conditions. We work at your convenience. 

24/7 Availability

Having been in this industry for decades, we know better when it comes to heating and cooling emergencies. They happen any time of day without a preamble and mostly at the time when it inconveniences you the most. This is why we have a 24/7 customer desk and technicians on duty to attend to you. 

Transparent Pricing

​As opposed to other players in the industry, we only charge by the job and not a flat rate. This simply means you will know beforehand the cost of the job so that you will have no surprises down the road. 

Customer Satisfaction

We give you a 100% satisfaction guarantee because we care for you and we want the best for your heat pump. Whether it is a repair or installation job, we shall never leave your premises until you are completely happy with our job. Even if it is working late, we shall do it for you.
If you want to be served by a company that charges no emergency fees and responds promptly to your calls, get in touch with us today.